Privacy Policy – بلدية العقبة

The Municipality of Al Aqaba built the “بلدية العقبة” app as a free service to support residents of the village. This SERVICE is provided by بلدية العقبة at no cost and is intended for use as is.

Data We Collect and Why

The app uses anonymous authentication to allow users to submit reports and suggestions without creating a traditional account. However, when submitting a report or suggestion, you may be asked to provide personal information such as name, phone number, and address. This data is collected only to handle your request and follow up if needed by the Municipality.

Storage and Security

All submitted data is stored securely in Google Firebase Firestore and is accessible only by authorized municipal personnel. We implement technical and organizational measures to protect your information.

Your Choices

• Delete your data: You can request deletion of your reports and data at any time from within the app or by contacting us.
• No marketing use: We do not use your information for marketing and we do not share it with third parties.

Children

This app may be used by residents for civic purposes. If you are a parent or guardian and believe your child provided personal data, please contact us to request deletion.

Policy Updates

This privacy policy may be updated in the future as needed. Changes will be posted on this page with an updated date.

Contact

For questions or concerns, please contact:
Email: faour.rizk@gmail.com